Pro package
The Pro plan boasts a fully customisable customer experience, advanced fraud protection, and smart payment recovery at scale. This offering is ideal for those seeking full control and flexibility along with stellar protection and security.
With the Pro plan offering you get access to all the features available in the Advanced plan as well as GoCardless Protect+. This feature enables you to identify and stop fraudulent payers with an end-to-end fraud solution built on payment intelligence.
Along with this plan, several add-ons are available:
-
Your business name on customers’ bank statement: Your business name on your customers' bank statements, instead of GoCardless
-
Custom checkout experience and payer notifications: The ability to use custom payment pages to create a bespoke payer experience and the use of custom notifications to inform your customers of upcoming payments and changes to their authorisation.
You can choose the add-ons listed above for a monthly fee. The price for these is listed on our Pricing page.
To set up these add-ons within your account, please follow these steps.
Frequently Asked Questions
Do you offer discounts for large transaction volumes?
Yes, we do offer Custom Pricing to businesses that have a large transaction volume. Contact our sales team to discuss your options.
How do I pay for my Pro* plan?
Each plan is priced differently, with its own domestic transaction fees and cap as well as international transaction fees. We also charge a high-value transaction fee** in certain geos, ancillary fees (refund, chargebacks and failures) as well as monthly add-on fees for the add-on features. Those fees, unlike the transaction fees and caps, remain the same across each plan. You can find out more about the plan fees here.
** High-value transaction fee is a fee that applies when a transaction amount reaches a certain threshold. After this threshold, we charge an additional fee on the portion of the transaction above the threshold.
I’m a Custom Pricing customer; do I commit to a single volume that can be used across multiple countries, or do I need to specify a volume for each country I plan to collect payments in?
This will depend on the contract you have with us. In most cases, we will combine the different regions into one flat fee and a committed transaction volume.
I’m a Custom Pricing customer; what happens if I reach my committed volume before the end of my contract?
We typically monitor the account and look at increasing the committed volume at contract renewal or prior to this, depending on your business needs. However, in the first instance, you are charged per transaction for any transactions over the committed volume.